Fully Insured, Fully Compliant, Fully Trusted
When you choose Sanctuary Serene Clean, you're choosing a company that takes safety, compliance and professional standards seriously. Our certifications, insurance and documented procedures give you complete peace of mind.
Our Insurance Protection
We maintain comprehensive insurance coverage to protect our clients, our staff and our business.
Public Liability Insurance
£5,000,000 coverageWe hold comprehensive public liability insurance covering up to £5,000,000 per claim. This protects you, your property and your visitors in the unlikely event of damage or injury caused by our cleaning operations.
Employer's Liability Insurance
£10,000,000 coverageAll our staff are covered by employer's liability insurance as required by UK law. This ensures our team is protected while working on your premises.
Health & Safety Compliance
HSE-compliantWe operate in full compliance with the Health and Safety at Work Act 1974. Our operations include documented risk assessments, method statements and COSHH assessments for all cleaning products used on-site.
COSHH Compliance
Full SDS libraryEvery cleaning product we use is assessed under the Control of Substances Hazardous to Health (COSHH) Regulations 2002. Safety data sheets are maintained and available upon request for any product used at your premises.
Our Compliance Credentials
Beyond insurance, we maintain rigorous compliance standards across every aspect of our operations.
DBS-Checked Staff
All staff undergo enhanced DBS (Disclosure and Barring Service) checks before deployment, ensuring safe access to your premises — particularly important for healthcare, education and residential settings.
Documented Risk Assessments
We maintain current risk assessments for every type of service we provide, reviewed regularly and updated when conditions or regulations change.
Staff Training & Qualifications
Our team receives ongoing training in COSHH, manual handling, infection control, PPE usage and site-specific safety protocols. Training records are maintained and auditable.
Method Statements
We provide detailed method statements for each service, outlining step-by-step procedures, safety measures and quality standards — available for client review before work commences.
Quality Assurance Inspections
Regular quality inspections are conducted by management to ensure consistent standards. Documentation of inspections is maintained for contract clients.
PPE Provision
We provide all necessary personal protective equipment to our staff, ensuring safe working practices in every environment — from offices to healthcare facilities.
Safe Working Standards
Our documented safe working practices cover every aspect of our cleaning operations.
Documentation available on request: Insurance certificates, COSHH assessments, risk assessments, method statements and training records are available for client review. Commercial clients receive relevant documentation as part of their service agreement.
Partner With a Compliant, Insured Cleaner
Free site survey. Full compliance documentation provided. No obligation.